Glossary

Person-centered care

Integrated health care services delivered in a setting and manner that is responsive to individuals and their goals, values and preferences, in a system that supports good provider-patient communication and empowers individuals receiving care and providers to make effective care plans together.

Person-centered care includes:

  • Care that’s guided and informed by patients’ goals, preferences, and values
  • Success measured by patient-reported outcomes 
  • Integrated and coordinated care across health systems, providers, and care settings
  • Managing chronic and complex conditions 
  • Relationships built on trust and a commitment to long-term well-being

Centers for Medicare & Medicaid Services. Person-centered care: defining key terms

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