Descriptive information, such as patient stories, notes from interviews or focus group discussions, and observation notes. Qualitative information can be systematically analyzed to identify issues of interest.
- Engaging Patients in Patient safety- A Canadian Guideline: Glossary of terms: https://www.healthcareexcellence.ca/en/resources/engaging-patients-in-patient-safety-a-canadian-guide/glossary-of-terms/
